FAQs

When Will My Order Arrive?

Please Allow Up To 3-5 Days For Your Order To Arrive.

I Am An International Customer And I Am Not Sure How Much I`ll Be Charged for A Purchase?

Tejano Teez Y Mas Is Proud To Service Our Customers From All Over The World! All Pricing On Our Site Is In USD, The Conversion Rate Would Depend On Your Issuing Credit Card Company Being Used On The Transaction. 

Do You Refund Shipping Fees?

Shipping Fees Are Non-Refundable. 

How Do I Know My Package Has Shipped And Is On Its Way?

Once You Place An Order, You Will Receive An Automatic Confirmation Email. Once Your Order Has Been Processed And has Shipped out, You Will Receive Another Automatic Email With Shipping Information. 

I Got My Order, But An Item Is Missing/Defective/or Not What I Ordered. What Do I Do?

Once You Received Your Order, Thoroughly Check Your Delivered Items Immediately! If You Believe An Item Is Missing/Defective/Not Part Of Your Order, You Must Contact Our Customer Care Department Within Two Days Of Received And Let Us Know.